Support at Home

Supporting you to live your life

your way

The Australian Government new Support at Home program has arrived. The details of the program remain the same, helping older Australians stay independent and live safely in their own homes for longer. Support at Home replaces the current Home Care Package (HCP) and Short-Term Restorative Care (STRC) programs.


The new system offers more flexible, person-centred support, clearer service options, fairer pricing, and improved access to care. It reflects the growing desire of older Australians to stay connected to their communities, while making aged care more responsive to their changing needs.


This program is part of broader reforms under the Aged Care Act to deliver better care at home.


We understand sometimes it is better and easier to speak to someone. We invite you to call us during business hours and one of our team will be very happy to speak with you.

How it works

One step at a time.

One of our Care Partners will visit you at home to conduct an assessment of your needs. We’ll also work with you to create a personalised support plan. Once we get to know each other, we’ll match our staff to your care requirements, schedule, personality, and hobbies so you can enjoy a real relationship with your support worker or nurse.


Our team of experienced nursing and support staff work in collaboration with individuals and their families to deliver the best possible care. Nurturing staff will visit your home to support you by helping with a variety of tasks, depending on what you elect. These can include any services across six core areas — personal, respite, specialised, domestic, home and garden, and maintenance.

Choose the support you need

Your tailored services can be delivered on call, standalone, scheduled, or a combination of these. We can also adjust your plan as your circumstances evolve. 


Personal Care

  • help with showering, self-care, hygiene and grooming
  • physical help given to a person and any supervision and prompting of an individual to carry out daily living tasks themselves.
  • Meal preparation and diet
  • Help with feeding, meal preparation, and using eating utensils
  • And much more....



Nursing Care

  • Post surgical
  • Wound care
  • Medication management
  • Diabetic education & support
  • Stoma/colostomy

        assistance

  • Coordination and referral for podiatry, physiotherapy, and occupational therapy & any other specialised support

and much more....


Domestic Assistance

  • Meal planning and preparation.
  • Grocery shopping.
  • Laundry.
  • Light housekeeping.
  • Transporting and/or accompanying you to and from medical appointments, shopping, or other everyday activities.
  • Social interaction and companionship, such as card games, reading, walks, and conversation.


and much more....

Home & Garden

  • Replacing light bulbs and tap washers. 
  • Clearing of debris.
  • Installing batteries in smoke/security alarms.
  • Supply of home care aids and equipment.


Maintenance

  • Installation of grab rails and ramps.
  • Maintenance services including carpentry, electrical, plumbing.



Specialised Services

  • Pain and symptom management.
  • Post-surgical wound care.
  • End of life care and support.


Take the next step

Chat with us or view our fees

We welcome the opportunity to discuss how Carealot can best support your family. To learn more, contact us to set up a free assessment with a Case Manager. You can also see our fees.